FAQ

A scented candle performs best when used with care and attention:
Make sure the candle is at room temperature before lighting.
Allow the top layer of wax to fully melt during the first burn. This prevents tunneling, where only the center melts and the sides remain untouched.

For optimal fragrance diffusion and a clean, steady flame, it's important to maintain the wick properly. Trim the wick to about 0.5 cm before each burn. This helps prevent smoking, soot buildup, or blackened glass, and keeps the flame calm and stable. Ideally, use a Wick Trimmer, which is specially designed to trim wicks — even at the bottom of the jar.

Using a WoodWick candle? Gently snap off the burnt pieces of the wooden wick with a dry paper towel. Be sure the wick has cooled down completely to avoid injury.

Do not burn your candle for more than 3 to 4 hours at a time. Longer burn times can cause the wick to become too long, which may result in overheating and soot.

Place the candle in a draft-free spot on a heat-resistant surface. This ensures an even burn and the best possible flame.

Never move a burning candle. Wait until the wax has completely solidified before handling.

Once you’ve extinguished the flame, we recommend leaving the lid off — that way, you can continue to enjoy the fragrance in the room.

Important: Never burn a candle all the way down. Always leave at least 1 cm of wax at the bottom to prevent the glass from breaking.

Our soy-based scented candles are known for their clean burn, but if you notice soot or smoke, here are a few things to check:

• Check the wick length. Let the wax solidify and allow the wick to cool.
  • For a wooden wick: gently break off the burnt part until it no longer crumbles.
  • For a cotton wick: trim it to about 0.5 cm.

• Keep the candle out of drafts. A flickering flame can lead to soot production.

• Don’t burn the candle for too long. After 1 to 2 hours, the wax surface is usually fully melted. Avoid burning it for more than 4 hours to prevent the wick from getting too long and producing soot.

Tunneling is a common issue where the wax burns down the middle while the edges remain unmelted. Here’s how to fix it:

• Let the candle burn long enough. Especially during the first use, allow it to burn for at least 1 to 2 hours so the entire surface melts evenly.

• Already experiencing tunneling? You can carefully remove some wax around the wick or wrap aluminum foil around the top edge of the jar, leaving an opening above the flame. This helps redirect heat to the sides and evens out the wax pool.

The world is becoming increasingly focused on sustainability, recycling, and taking care of the environment — and rightly so! It's essential for the future of our planet. That’s why we fully support reusing, recycling, or upcycling wherever possible.

Our empty candle jars from WoodWick and Yankee Candle don’t just look beautiful — they deserve a second life. While it may seem logical to throw the glass in the bottle bank, many municipalities don’t allow this because candle jars often have a different glass composition than packaging glass. That’s why we recommend reusing the jars or, if not, disposing of them with your regular waste.

But let’s be honest — reusing is much more fun! Here are a few tips to clean your jar and give it a second life:

How to clean out your candle jar:

1. Pour boiling hot water into the jar, all the way to the top.

2. Over time, the leftover wax will float to the surface and harden.

3. Once cooled, pour out the water and break the wax into small pieces — you can even reuse these in a wax melt burner!

4. Remove the wick base and clean the inside with warm water and a cloth.

5. Optionally, peel off the label on the outside.

⚠️ Important: Never pour wax down the sink — it can clog your drain

Small Jars
– Perfect for succulents with some soil and pebbles
– Ideal for storing paperclips or small office supplies
– Cute as mini Christmas decorations with faux snow and fairy lights
– Practical in the kitchen for storing herbs or spices

Medium Jars
– Great as a vase for flowers or a wild bouquet
– Handy in the bathroom for makeup brushes or toothbrushes
– Useful in the kitchen for herb plants, pasta, or utensils
– Elegant on your desk for pens and stationery

Large Jars
– Beautiful as a statement vase for larger flower arrangements
– Perfect for storing kitchen essentials or decorative items
– Lovely as a festive holiday display with faux snow and lights

Ellipse Jars
– Ideal for succulents thanks to the wide surface
– Stylish as a serving dish for cookies or chocolates during coffee time

Wooden wicks (like those in WoodWick candles) produce a gentle crackling sound as they burn, adding extra ambiance. In Ellipse candles, they also create a wide, horizontal flame. They require a bit more attention when lighting and should be gently trimmed or snapped off before each use.

Cotton wicks (as used in Yankee Candle and Chesapeake Bay Candle) are the classic type. They burn with a narrower, pointed flame and should be trimmed regularly to prevent "mushrooming" — the buildup of a small carbon ball on the wick.

Both types are safe and effective when used properly. Ultimately, the choice comes down to personal preference and the atmosphere you want to create.

Everyone experiences scent differently and has their own style. That’s why we’ve outlined which candle fits you best – based on wick type, wax blend, scent intensity, and overall feel:

WoodWick

• Soy-paraffin wax blend

• Wooden wick that crackles while burning

• Gentle scent diffusion and elegant design

• Fragrances are rich, warm, and layered — but never overpowering

• Perfect for those who value scent, ambiance, and sound

Yankee Candle

• Soy-paraffin wax blend with complex fragrance compositions

• Two cotton wicks for fast scent release

• Very wide fragrance variety

• You don’t need to burn it long to notice the scent

• Ideal for people who love strong fragrance and cozy atmosphere

Chesapeake Bay Candle

• Soy-paraffin wax blend

• Single cotton wick

• Light, relaxing fragrance profiles

• Scents are soft, calm, and gently present in the background

• A great choice for home office setups, yoga lovers, or minimalists

• Perfect for smaller spaces

Max Benjamin

• Natural soy wax blend

• Single cotton wick

• Subtle yet sophisticated fragrances

• Made in Ireland with a focus on craftsmanship and sustainability

• Elegant design in white or pastel glass jars

• Perfect for those who appreciate refined luxury, calm ambiance, and artisanal quality

Reed diffusers consist of a bottle filled with fragrance oil and several wooden reeds. The reeds slowly absorb the oil and release the scent into the air through natural evaporation. The more reeds you use, the stronger the fragrance will be.

Reed diffusers are ideal for continuous, low-maintenance scent in any room — no flame or electricity needed. Want a subtler scent? Simply use fewer reeds or flip them less often. For a more intense fragrance, turn the reeds every few days to refresh the scent.

Reed diffusers offer a consistent and effortless way to keep your home smelling fresh:

• They provide continuous fragrance without needing any attention

• No flame, electricity, or heat required — making them safe and low-maintenance

• A stylish addition to any interior, available in various designs and scents

• Ideal for small to medium-sized spaces like hallways, bedrooms, or bathrooms

• Perfect for people who want long-lasting fragrance without having to light a candle

Whether you’re looking to welcome guests with a fresh hallway scent or create a calming atmosphere in your bedroom, reed diffusers are an elegant and practical choice.

We don’t recommend it. Each brand carefully matches the composition of the fragrance oil with the specific type of reeds provided. The thickness, material, and absorption capacity of the reeds directly affect how well — and how long — the fragrance is diffused.

Using reeds from a different brand may result in weaker scent throw, faster evaporation, or barely noticeable fragrance. For the best results, we always recommend using the original refill and the matching reeds from the same brand.